KUALA LUMPUR: Malayan Banking Bhd has introduced Maybank Home2u on its MAE app – Malaysia’s first-ever digital property finance solution within an integrated banking application (app), capable of providing finance approval within 10 seconds of completed the application form.
The digital home finance solution is expected to contribute more than 20% of the bank’s total home finance approvals over the next 12 months, the bank said in a statement yesterday.
Bernama quoted the managing director of Maybank’s Community Financial Services Group, Datuk John Chong, as saying the app is part of the bank’s efforts to address a major issue among its customers, which is knowing immediately if they can afford to buy a home and receive recommendations on alternative accommodations within their budget.
“The Maybank Home2u enables instant eligibility checks and real-time approvals without manual intervention.
“This not only allows us to improve the customer experience for our real estate finance applications, but also to increase our operational efficiency in processing real estate finance applications,” he said.
He added that the introduction of Maybank Home2u comes at an opportune time as the full resumption of economic activities has boosted consumer confidence in spending.
The solution offers future owners – including first-time buyers and real estate investors – a fully digital experience from application to approval and signing of the letter of offer, all without having to visit an agency.
Clients can choose their dream homes from a comprehensive list of residential and high-rise properties by established developers such as Eco World Development Group Bhd, IJM Land Bhd, Sime Darby Property Bhd and SP Setia Bhddirectly from the app.
To access Maybank Home2u through the MAE app, customers will need to update their app to the latest version of the MAE app on the Apple App Store or Google Play Store.